IT Support Pitfalls – “I know a guy”

Because IT problems just don’t happen last thing on a Friday afternoon.

We have all been in the same situation: it’s deadline day for the large project, the report and contracts need to be printed and sent over to the client. The situation is already stressful but the last thing you need is either the printer not working, the document you are working on won’t open or worse is corrupt or worse case scenario your PC turned off and now it wont switch on.

Now if you are working in a large company, this might just be a call to the IT guys and they can come along and sort it out in time. However if you are one of the millions of SMB’s in the UK you might not have a dedicated team, you might not even have a single on-site IT person and it’s a call to someone who occasionally comes in to fix problems ad-hoc.

But it’s Friday afternoon and he’s not picking up the phone – sound familiar?

If this is the case there is always another way, and it can be as easy as picking up the phone to ask for help. Outsourcing your IT needs is a great way to keep your systems running, even out of hours.

E-mpower.IT is one such company who offer managed services such as server monitoring, email SPAM and Virus filtering, web / app hosting, break-fix support and much more..

If you want to chat about your IT support needs, even as a disaster recovery plan we would be happy to help.

Contact us on 01444 250404 

Hosted Exchange – What it means for your business

POP, SMTP, IMAP, Mac Mail and Outlook – email’s easy right?

When you hear the term hosted exchange it has the possibility to sound really complex and something that your business just doesn’t need. However in a nutshell it will change the way you work with your email from the moment it is setup.

Over the past few years small and medium businesses have had to change a lot of the way they do business. From Internet payment systems, reviews and accreditation to email and website hosting. Everything is now moving to the cloud and thankfully email has moved along with it.

Now through hosted exchange your emails that you have downloaded, read and then downloaded again and re-read on your other devices will be synced. Using Microsoft Outlook and hosted exchange reading on one device will then mark it as read on another.

II you have sent an email from your phone – it will appear in your sent items across all your devices. You will no longer need to “hunt” for the elusive email that you sent a few weeks ago – it will be there and searchable too! Plus it will sync your calendar and contacts as well – another thing you don’t need to worry about.

PC or Mac it doesn’t matter it will sync across all platforms including blackberry and android phones. All you need to do is give us a call and we can discuss how to get you switched over.

Or if you would like more details; please email us with the subject of hosted exchange and we will get a PDF over to you with further information.

Hosted exchange – making email work harder for your business.


Sick Day Monday – E-mpower.IT

Did you know the first Monday in February is known as “Sick Day Monday”?

Not only is it the day after the Super Bowl, but also it is the first Monday after payday for most people. Added to that, this day of all days is statically when you will totally forget about your New Year’s resolutions.

Yep, remember those; the little things or maybe that big goal that you said you would do or not do? Stop smoking, run every day or even cost cutting within your business – have you done those things? Well it doesn’t matter, why? Well because February is a new month and you can start again.

But, wait, what?

Sure, why not start again; it’s not like there is a rule book for this sort of thing….This is your chance to build on an idea, a product or even a feeling, and it starts today – and we can help (with the business side anyway, running every day and smoking is up to you.) allows you to take control of your IT needs, no matter the size of your business. You can be a one-man band or a large organisation. Our products fit around you and your needs.

Let’s say that you need hosting for your website and you need an email address to go with it. You could go the route of signing up with a hosting provider who wants your business but don’t want to know your business.

Or there‘s us, the guy’s at e-mpower.IT who will take the time, listen to what your business needs are and build a IT support package around you. We won’t hit you with the hard sell; we want to give you the tools to build your business.

Why not give us a call and see if we are the right fit for your business.

Call Ian or Barry on 01444 250404